Lock Failed: Current document is locked for editing by another user
When attempting to open a document in the Integra for Notes database, you may be faced with the following warning message: "Lock failed: Current document is locked for editing by another user!"
This error usually occurs following a crash of the Lotus Notes client while running Integra for Notes and is caused by a document lock still being in force in the database, Integra having not been able to unlock the document due to the crash.
A manual procedure exists for users allocated the Admin role to the Integra for Notes database to allow removal of such a lock for . To unlock the document:
- Open the Integra for Notes database
- Select the Actions Menu option of Lotus Notes
- Select the sub-option called Administration->Open Locking List. The user is then shown the locked document within a view
- Select the Un-lock (Remove from Folder) action button.