If when running a web profile the prompt user dialog does not have the usual tick mark: , you probably have duplicate system messages in your Integra database.

Follow the steps below to solve this problem.

1. Run the Administration\Upgrade Documents & Profiles process from the Actions menu when inside the Integra database, selecting only System Messages.
2. If you still experience the same problem when executing a web profile, continue to step 3 .
3. Open the Integra configuration document, go to the More Options tab, open the Integra Runtime Messages view and delete all the documents.
4. Re-run the Administration\Upgrade Documents & Profiles process as per step 1.

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